Privacy Policy

This Privacy Policy explains how Surfing Australia ("we", "us" or "our"), operator of surf-au.com (the "Site"), handles personal information. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Data Controller

Surfing Australia is the entity responsible for, and the data controller of, the personal information collected through the Site. If you have any questions about how we handle your information, contact us at [email protected] or 5 Fischer St, Torquay VIC 3228, Australia.

What we collect

• Information you give us — such as your name and email address if you contact us at [email protected].
• Technical & usage data — collected automatically when you visit, such as your IP address, device and browser type, pages viewed, referring page and general location, via cookies and similar technologies (see our Cookie Policy).

How we use it

• To operate, maintain and protect the Site;
• To respond to your enquiries;
• To understand how the Site is used and improve our content, with your consent to analytics;
• To comply with our legal obligations.

Cookies & analytics

We use essential cookies to run the Site and, only where you consent, analytics cookies to understand usage. You can accept or reject non-essential cookies via our cookie notice, and manage cookies in your browser settings. See the Cookie Policy for detail.

Disclosure

We do not sell your personal information. We may share it with trusted service providers who help us run the Site (such as hosting and analytics providers), who are bound to protect it, and where required or authorised by law. Some providers may store data outside Australia; where this occurs we take reasonable steps to ensure appropriate protections consistent with the APPs.

International transfers

Some of our service providers may store or process personal information outside Australia. Where personal information is transferred or handled overseas, we take reasonable steps to ensure it is dealt with consistently with the Australian Privacy Principles and remains appropriately protected.

Security

We use reasonable security measures to protect personal information from misuse, loss, interference and unauthorised disclosure or modification. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required or authorised by law, after which we take reasonable steps to destroy or de-identify it.

Access & correction

Under the APPs, you have the right to access the personal information we hold about you and the right to correct it if it is inaccurate, out of date or incomplete. To make a request, or to raise a privacy concern, contact us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Children

The Site is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children without parental consent.

Changes

We may update this Policy from time to time; changes take effect when posted on this page.

Contact

Surfing Australia — [email protected], 5 Fischer St, Torquay VIC 3228, Australia.